Reviewed: The 7 Best Business Phone Services
Last Updated: July 14, 2017 by
Complicated traditional business phone systems are costly. They require expensive hardware and someone with extensive telecommunications knowledge to install them. Yet, not having a proper business phone system can be detrimental to company growth. It can cause employee inefficiencies and give off an unprofessional appearance to customers. Plus, it makes it difficult to integrate a workforce spread across multiple physical locations. This is where virtual business phone systems can help.
They are cost efficient, easy to install and set up, and provide all of the features of traditional business phone systems. Oftentimes, there are even extra features. You can port over your existing phone number or request a toll-free number. Most allow you to integrate text messages and video chat along with standard voice communications. Some also allow you to send digital faxes that print out on the receiver's end like a traditional fax.
Most business phone systems give you total control over incoming and outgoing calls. You may be able to set a specific caller ID number. For instance, you can set a number that matches the area code of the person you are calling. Blocking incoming calls from specific numbers can be accomplished in a matter of minutes. You can also easily transfer calls from your office to your mobile phone when you are working remotely.
Some voice over internet business phone systems feature automated attendant functions. Callers will be able to transfer themselves to specific extensions by pressing a button on their keypad. Voicemail to text is another common feature. The benefits of virtual business phone systems are nearly endless.
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Dialpad is an extremely versatile business-grade voice over internet phone service. It is easy to set up and manage. It also integrates with many other communication platforms, like Microsoft Office 365 and Google G Suite. There are a wide range of included features that make it extremely efficient. There's the ability to transfer calls between devices, create default call settings, and set availability indicators. Unlike many other voice over internet phone services, users experience exceptional call quality on both ends.
Skype is best known for their video conferencing technology. They've been in the business since 2003 and, as a result, their technology is quite advanced. Many people don't realize they also offer services that can replace standard phone lines, much like Vonage or Google Voice. Whether you need a new line for your business or you just want to cut the cord between you and your cable company, they have options that can meet your needs.
PhonePower is a VoIP provider that allows you to make calls from your phone or computer. While it may not be as well known as Google Voice or Vonage, it does cover most of what those services offer. PhonePower also has a business phone service which adds a host of helpful features to your standard phone line. These include three-way calling, advanced call forwarding features, and an incoming call manager service. They provide clear call quality and offer a variety of plans to meet your needs.
Phone.com is a detail-oriented service with a Do-It-Yourself flare. Its web interface allows you to control just about everything about your plan. More than 50 features can be controlled online. These include adding numbers and extensions. You can also access caller analytics to learn about who’s calling your company. The website can even record and catalogue calls for reference, training, and legal purposes.