ChaseData provides software designed to assist call centers in maximizing efficiency. Whether your business has an existing call center, or you're starting from scratch. They provide the solutions to help you succeed. Their approach is customized to each of their customers. Regardless of your industry or the size of your business, they can provide the tools and guidance you need. From customer relationship management systems to automated predictive dialers, they've got you covered.
Whatever industry you're in, ChaseData has features designed to take your call center to the next level. For inbound customer service centers, like those at utility companies, their software keeps account information easily accessible. This helps to keep call times short and get customers the solutions they need quickly. For outbound calls like those for debt collection services, they keep financial data secure while providing efficient call tracking. Even nonprofits and insurance companies can benefit from their comprehensive approach, which is designed to find leads and develop them into returning donors and customers, respectively.
For sales-focused call centers, ChaseData provides reliable tools for taking you from cold calls to closed deals. Small organizations can have the impact of large companies by managing contacts efficiently to tightly track leads and schedule callbacks automatically. Predictive dialer solutions take the waiting time out of making sales calls. And they only demand the attention of your agents when you have a lead on the line.
ChaseData also provides outsourcing services to help you continue to meet your needs in times of rapid growth. When you need to hire more agents quickly, they can help you onboard remote workers without slowing down your operation. When you suddenly find yourself in need of a customer service department after a launch, for example, their service allows for rapid integration of new systems.
ChaseData is designed to make running your business easier. For flexibility, they can deploy their services via the cloud or do installation on-site to walk you through the process. Their platform integrates with leading CRM software solutions to keep all of your customer data at your agents' fingertips without having to move over to an unfamiliar system. While you may experience issues with their platform specific to your business at first, their own customer service department is quite robust. They're on call to help via email, phone, and live chat, so a solution is never too far out of reach.
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