8 Best Call Center Headsets | March 2017

We spent 25 hours on research, videography, and editing, to review the top choices for this wiki. When you spend a lot of time on the telephone each day, fatigue can quickly become an issue. These call center headsets have been especially designed to provide all-day comfort, high quality sound and convenient features to make life a little easier. Skip to the best call center headset on Amazon.
8 Best Call Center Headsets | March 2017


Overall Rank: 7
Best Mid-Range
★★★
Overall Rank: 1
Best High-End
★★★★★
Overall Rank: 5
Best Inexpensive
★★★
8
The Voistek A2S10NPCIS has an ultra slim microphone arm that doesn't weigh down the headset, and a non-slip headpiece that holds the unit in place. The headband and earpiece don't offer much comfort, but the sound is reliable.
7
The Plantronics 202580-01 is USB connectable and has a nice-sized control that feels like a small remote. The control can also clip to your pocket or belt, so the cord doesn't flop around if you like to walk and talk. Unfortunately the headset doesn't block out much noise.
6
The Jabra UC VOICE 550 offers high definition voice capabilities and an answer and hangup button on the in-line control for seamless calls. With its UC plug-and-play connectivity it connects to all leading UC applications and softphones.
5
The AGPtEK 4-Pin RJ9 Binaural has a quick-disconnect cord that allows you to change the length of the headset line, and an ergonomic in-line volume control. It also has an acoustic shock protection circuit to protect your hearing.
  • fully telescopic microphone
  • includes a jack adapter
  • noise cancellation is not great
Brand AGPtEK
Model pending
Weight 8 ounces
4
The versatile Plantronics HW540 EncorePro offers three wearing styles. It is lightweight, at just 1.12 ounces, and has soft foam ear cushions, so it can be used continuously for hours. Plus it has laser welded construction, making it durable enough for years of use.
  • does not create pressure on the ear
  • can replace parts as needed
  • only connects to regular phone jacks
Brand Plantronics
Model 88828-01
Weight 6.4 ounces
3
The Jabra PRO 920 uses digital signal processing that removes background noise and echo, as well as protects the user against sudden high peaks in volume. It boasts a wireless range of up to 300 feet, and the microphone delivers crystal clear sound.
  • battery level light indicator
  • can be worn on either ear
  • comfortable to wear all day
Brand Jabra
Model 920-65-508-105
Weight 12.8 ounces
2
The Andrea Communications NC-185VM USB offers several productivity-boosting features for a budget cost. Its USB plug makes it compatible with most modern devices, and its in-line mute and volume buttons make adjusting sound easy.
  • highly flexible microphone
  • windsock for minimal breath popping
  • folds flat for storage
Brand Andrea Communications
Model NC-185VM USB
Weight 5.6 ounces
1
The Sennheiser OfficeRunner offers total flexibility, with an over-the-head attachment as well as low-profile on-the-ear loops. It answers calls remotely, so users don't need to worry about missing a call while away from their desk.
  • 12 hours of talk time
  • programmable ring tones
  • includes a three-year warranty
Brand Sennheiser
Model OfficeRunner Profession
Weight pending
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Last updated: 03/25/2017 | Authorship Information

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