5 Companies That Support & Celebrate Quality Hotels
It's easy to take hotels for granted: when you're on a vacation or business trip, they're just a necessary and routine stop along the journey. But behind the scenes, hoteliers, staff, and other entities are working hard to deliver the best hospitality experience possible for customers. The companies included here are among those upholding lodging excellence, offering everything from management solutions to award recognitions. This video was made with Ezvid Wikimaker.
5 Groups Dedicated to Hotel Excellence
| Company | About |
|---|---|
| ALICE | Offers an operations platform that helps hotels manage staff work and guest communication across all hotel departments |
| The Boutique Hotel Awards | The first and only international awards organization exclusively dedicated to recognizing unique excellence among luxury boutique hotels |
| Hotelogix | Creates cloud-based hotel management software to make hoteliering easy for the over 1.5 million small and mid-sized hotels worldwide |
| Forbes Travel Guide | The only independent, global rating system for luxury hotels, restaurants, and spas |
| C9 Hotelworks | A globally-awarded hospitality consultancy focusing on hotel, branded residential, real estate, and mixed-use developments across Asia Pacific and the Indian Ocean |
Introducing the Hotelogix Hotel Management System
Luxury Travel Companies That Plan Custom Itineraries
| Name | Specialty |
|---|---|
| Brown + Hudson | In-depth "Concepts" allow participants to see the world while living out fantasies of outdoor expedition, intricate games, a fashion odyssey, or even a James Bond-inspired itinerary |
| TCS World Travel | Luxury once-in-a-lifetime trips like the Around the World Tour, a 25-day journey that goes to 9 different destinations around the world, or Legends and Empires, which flies by private jet to amazing historical sites |
| Zicasso | Leading agents and boutique tour companies compete for your business, allowing you to choose your ideal vacation from several custom-designed options |
| Brownell | Offers VIP treatment at top hotels and cruise lines, and journeys organized by location or interest, whether you're into adventure, art, food, or are commemorating a special occasion |
| Pure Entertainment Group | Global luxury concierge company providing tailored services to high-end and corporate clients, including yacht charters, access to exclusive events, or crossing items off your personal bucket list |
Learn About Forbes Travel Guide's Star Ratings
In Depth
Operating and booking rooms in a hotel can be challenging without the proper assistance. Fortunately, there are many companies that support and celebrate quality hotels, in order to give them more visibility in the marketplace. Whether it's for an award in boutique excellence, or a software solution for management, consider the companies listed here in no particular order.
First up at #1, we have ALICE, a platform that connects every department of a hotel for staff communication, guest requests, and task management. It enables the hotel's staff to act as a team to provide consistent and excellent service. The company's main product, ALICE Suite, provides software solutions for areas like concierge and housekeeping, while connecting guests via app and text messaging tools.
ALICE Suite's purpose is to provide modern tools to improve the guest experience by streamlining hotel services. The suite is composed of an ensemble of tools that enable teams to act in unison. By leveraging a single platform, an entire operations team can unite to delight guests and deliver excellent service.
ALICE Suite's purpose is to provide modern tools to improve the guest experience by streamlining hotel services.
Next at #2, we have The Boutique Hotel Awards, an international awards organization dedicated to recognizing excellence among luxury boutique hotels. Nominees are evaluated personally by a team of judges, ensuring that all winners are capable of transporting guests through the history of the location, its culture, and its flair.
Nominations for the Boutique Awards are made by travel industry experts, luxury travel journalists, and self nominations subject to approval. If selected as a winner, the hotel will be given the opportunity to join the Master Key Society, which allows its members to stay at other member hotels on a complimentary basis.
Coming in at #3, is Hotelogix, whose mission is to assist in the operation of hotel infrastructure management for small & mid-sized hotels worldwide. The evolution of cloud computing, which enabled convenient, omnipresent, and on-demand access to computing resources, was the technological base for the conception of this solution.
The evolution of cloud computing, which enabled convenient, omnipresent, and on-demand access to computing resources, was the technological base for the conception of this solution.
Hotelogix utilizes the cloud in order to help hoteliers automate their operations, increase occupancy, and boost revenues. The frontdesk management system uses a reservation chart, and makes it easy to track and connect to every key area of hotel operations. Hoteliers can make announcements, assign tasks, and set reminders through a centralized cloud-based approach.
Arriving at #4, we have Forbes Travel Guide, a global authority on luxury hospitality. Originally started in 1958 as the Mobil Travel Guide, the guidebook created the original five star rating system, and remains the only independent, global rating agency for hospitality. Highly trained inspectors visit every property, and rate and stay a minimum of two nights, posing as ordinary guests and paying their own way.
Forbes Travel Guide creates its standards through the Standards Advisory Committee, or SAC, a group formed through bringing together experts in multiple luxury verticals from around the world to share their perspectives. The Guide refines its Star Rating metrics each year by taking the SAC's recommendations into account, and keeping its perspective current and relevant.
The Guide refines its Star Rating metrics each year by taking the SAC's recommendations into account, and keeping its perspective current and relevant.
Finally, at #5 is C9 Hotelworks, a global hospitality consultancy focusing on hotel, branded residential, and real estate across Asia, as well as the rest of the world. Founder and Managing Director, Bill Barnett, brings over 35 years of industry experience, widely-respected expertise, and passion for the craft of consulting in hospitality and real estate.
C9 Hotelworks seeks to optimize the potential of every one of its developments by delivering tangible value for owners across all phases of a project, from planning to operation, and creating atmospheres that attracts customers. The company has an in-depth understanding of the hospitality industry and of real estate assets across the globe.
