CallFire is an award winning voice broadcasting and mass texting platform. It provides service to more than 100,000 businesses. With CallFire you can activate lead lists that will ultimately help you increase revenues. Its broadcasting service can provide your company with comprehensive polling. Data collection is also a core tenet of the system, allowing you to target your customers with greater precision.
CallFire offers a unique Interactive Voice Response system. The IVR is a single platform that can perform multiple tasks. You can use it to create automated surveys for your customers. They can answer your questions with a simple keystroke. The same system will deploy your company’s answering service. It provides call routing and forwarding with the same ease of use and setup involved in the survey building process.
A “Press 1” feature can speed up your customer response. When you send out a voice broadcast, your customers can press the number 1 at any time. This will immediately connect them to a phone number and operator of your choice. If you run campaigns with limited time offers, this will create additional urgency and drive sales. Text and voice broadcasts are both easily scalable. You can send out a single message to a single recipient or connect to thousands of customers just as quickly.
CallFire provides real-time results to your text campaigns. Poll and survey answers immediately compile on the web interface. You can utilize keywords in these campaigns to help generate lead lists. Your keywords are flexible and reusable. You can also schedule these campaigns to run ahead of time. This makes it easy to reach your clients when they’re most available.
CallFire’s data readily integrates with Google Analytics. The website interface itself is a little buggy. It can crash from time to time, and even double-bill you if you reload the wrong page. It will help you see which campaigns perform better than others. You can build custom alerts to notify you when your tracking numbers hit certain milestones. This added processing power gives you an edge in understanding your clients.
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